I almost missed out on one of the better deals a homeowner around here can get. But I tend to immediately tune out people who are trying to get me to spend cash on something else. I can’t tell you how many times I’ve been resting in line inside the commercial Heating & A/C of some company with somebody trying to upsell me. It’s near constant really. And it’s not like I can blast the person doing it because they’re doing as instructed! So I guess I just developed a sort of default tune out as soon as a salesperson starts talking upsell. That’s just what happened a few months ago when I called our local Heating & A/C dealer. When I genuinely remember, I call in the Springtime to get the cooling system tune up done on the heat pump prior to Summer. It gets wicked sizzling & humid around here so going into the Summer with a inspected heat pump is optimal. After I made the appointment for the Heating & A/C maintenance, the lady on the other end asked me if I’d heard about the Heating & A/C maintenance plan, but of course, I tried to move on & get off the phone, it’s a superb thing that I listened instead. It was clear that this lady wasn’t trying to sell me something as much as she was trying to help me out. She explained that as part of the Heating & A/C maintenance plan, I don’t have to remember to call for Heating & A/C maintenance. On top of that, if I encountered any sort of heating & cooling maintenance while a part of the Heating & A/C maintenance plan, all I had to pay for was parts. I mean, this was a no brainer for sure. I genuinely signed up for the Heating & A/C maintenance plan on the spot.
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