I hate waiting for things to happen, because I’m not the kind of person to sit around and wait, even when it is necessary.
I called a heating system repair corporation in December, because the equipment was making a strange noise, the repair corporation told me that everything was fine.
The noise was nothing that I needed to be concerned about, so I stopped stressing out every time I heard the strange sound. Then last week, the noise started to get louder. It was so loud that I finally contacted the same heating repair service. I told the lady on the phone that the same problem was occurring and I needed a service tech instantaneously, and she did not have anyone until the next day. It was already after eight at night, so I waited until the next day. After the repair company told me that I had to wait three more days for the heating system parts to arrive, I got frustrated and angry. I did not understand why they did not have the parts that I needed. My heating system was only five years old. Surely they were servicing machines much older than mine. I complained about the time frame for the parts and the director of the repair corporation gave me a 10% discount on the service fees. It wasn’t a big discount, but at least the guy recognized that our complaints were legitimate. That made me feel a lot better about paying for the heating system repair. I got a warranty on the services, and I shouldn’t have any problems with the heating system for the rest of the season.