I always get excited to work with first responders at police stations, hospitals, and fire stations. I feel honored to enhance indoor comfort for these local heroes. A few weeks ago, I fitted new cooling equipment at the police station. I had never been to the police station and was scared. The officer at the reception desk showed us where we could locate the cooling product. We started by running the air conditioning tune-up on the heat pump. The air conditioning repairs revealed several parts that had worn out. We realized the unit was too damaged, so we ordered a new air conditioning system from the air conditioning business. While waiting for the new unit, we removed the old one and cleaned up the location. When the cooling specialists arrived with the unit, we proceeded with the air conditioning installation. The cops would come up to us and chat like we were one of them. While doing the installation, I saw several offenders in the waiting area. They were waiting to be booked in. One was covered in tattoos all over his body, including his face. He looked very intimidating. The a/c rep gave the cops a manual on how to operate the unit. The manual was also a guide on the cooling technology and the units that encompass the tech. There was a policeman who I found interesting when I noticed he knew more about air conditioning than some of the professionals I know. We left them a few dozen air conditioning filters for future use. The senior air conditioning expert had stricken a conversation with one of the police officers. When I later asked about the issue, my colleague told me he was taking the cop through how the unit functions.