When I started our own business, I did everything on our own.
I took all of the cellphone calls, busy appointments, diagnosed the website, & handled all of the repairs & replacements.
It was a lot of work, but I did not have a lot of money to pay someone else to help. Eventually I settled into a routine & it became almost impossible for myself and others to schedule appointments & take cellphone calls. I decided to hire an assistant to help out with appointments & cellphone scheduling. I hired someone from the staffing agency & he did not labor out undoubtedly well. My assistant got the message wrong when 1 of our commercial customers called to schedule a maintenance appointment. The commercial Heating & A/C customer thought that I was going to be there to maintenance the oil furnace & I never got the message. The commercial Heating & A/C customer called myself and others & complained about the service. I was completely dumbfounded & caught off guard. I tried to apologize to the customer, but they decided to take their maintenance to a odd Heating & A/C business. The owner of the corporation told myself and others that he needed someone that had more than 1 employee in order to get the labor done. I was undoubtedly angry that the assistant did not get myself and others the message & I told the staffing agency that I no longer wanted to have that man toiling for me. I decided to hire someone on our own & so far everything has been toiling out okay. The assistant seems to be undoubtedly wonderful at handling more than 1 thing at a time.