Finding a new heating business

I could not imagine buying new heating equipment in the current economy

I had an emergency with my whole home heating system just as winter set in. I decided to call the heating company that had installed the apartment’s heat pump because I was confident they offer 24/7 services for premium customers. You can imagine my frustration when my calls went unanswered for over an hour. Before I sound like a lousy client, I understood that it’s the season for emergencies across town, especially with people rushing to have last-minute heater maintenance. But at least a big heating business should have hired temps, and someone to handle the phone and respond to client calls. In anger, I looked for another heating dealer. They picked up my call on the first ring! They asked about my problem with my heat pump, which I explained. The heating industry expert also wondered if I’d tried to reset the smart thermostat, and I said yes. After the call, I only had to wait forty minutes for the HVAC professional to arrive. I let her in and led her to the unit. She inspected the entire system and found that I had replaced the filter incorrectly, hence the problems I was having with the system. Thankfully, my equipment needed a minor repair, and the right filter was replaced. I could not imagine buying new heating equipment in the current economy. The heating technician taught me more about heating to avoid such errors in the future. I left a good review for them so new customers would seek their services if they wanted help with indoor comfort. I was glad to have found a new service provider.
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