I was surprised when I called the local heating and air conditioning company and I got the busy signal. The second time I called, I was placed on hold. I was probably on hold for about 15 minutes before a receptionist picked up. I was trying to call the heating and A/C business to redeem a discount coupon I had received in the mail for being a loyal customer. I tried to schedule an appointment, but to my surprise, I wouldn’t be able to get heating and air conditioning service for a month! That was crazy, and I had never seen the A/C companies this busy before. I went ahead and scheduled the appointment, that way I could still redeem my coupon. I guess it wasn’t that hard to figure out why they might be really busy. After all, I wasn’t the only one who received those coupons, as it was winter, and that is usually the time when a lot of heating and air conditioning businesses are busy as it is. Out of curiosity, I called around to other local HVAC corporations, and they were also fairly busy. Although I could get an earlier appointment with these other businesses, I decided to stick with my current one. Because otherwise I would miss out on my coupon, and besides, I don’t need HVAC service urgently or anything like that. I just feel bad for those people who do need A/C service urgently, because they are going to be waiting a few weeks. I’m glad I called when I did, before they became even busier.