This week, there has been a lot going on in the parking lot of my office. The property manager is replacing a few air conditioning units in the building and has had several maintenance trucks taking up a lot of space in our parking lot. Many of our patients have complained about the air conditioning repair trucks. I was aware that this construction would be taking place throughout the week, but I did not know that our patients would not have a place to park. When more of our patients started to complain, I decided it was time to contact Randy. Randy is the person who handles all of the maintenance in my office building. He comes in once a week to chat and make sure our thermostat is in working order. Randy and I often talk about the weather and how the other offices seem to always have issues. There was one instance where Randy had to call an HVAC technician to come out to my office and replace the filters in the offices. Other than that, we have not had any problems. When I explained to Randy that people were complaining about the air conditioning repair trucks in the parking lot, he solved the issue promptly. Randy was able to move all of the A/C repair trucks to the back parking lot so that the patients were able to park out front for their appointments. The air conditioning company worked quickly to get the unit replaced in the neighboring office and Randy did a wonderful job facilitating the repairs.